Frequently Asked Questions

ResumeMatcher.io is an AI-powered SaaS product from Xfinitive designed to revolutionize candidate screening. You upload your job description and candidate resumes, and our proprietary AI algorithm performs an objective analysis. It scores, ranks, and lists candidates based on their direct relevance to your requirements, ensuring you instantly focus on the most qualified applicants.

Our AI provides a 10X improvement in match accuracy by eliminating human error, fatigue, and unconscious bias. It analyzes keywords, context, experience duration, and qualification depth against the explicit requirements in your job description, providing a purely data-driven, objective ranking score.

The summary provides a concise, actionable overview of the candidate. This includes a highlight of their most relevant skills, a snapshot of their key experience points related to the job description, and confirmation of their highest relevant qualifications. It's designed for rapid decision-making.

Each tier (Free, Premium, Entrepreneur) comes with a set monthly CV upload limit. If you consistently exceed your limit, we recommend upgrading to the next tier for better value. All yearly subscriptions receive a 20% discount off the total cost, offering significant savings.

Yes. Data security is paramount at Xfinitive. All uploaded documents and generated insights are encrypted both in transit and at rest. We adhere to industry best practices and ensure your proprietary data remains confidential and is used solely for your screening purposes.

We currently support PDF (.pdf), Microsoft Word (.docx), and Plain Text (.txt) files. We recommend PDF for the best formatting consistency during AI parsing.

ResumeMatcher.io processes resumes in real-time. Rankings and summaries are typically generated in a few seconds (depending on volume), allowing you to review a full candidate list almost instantly.

Yes, the Entrepreneur plan is designed for high-volume recruitment teams and includes support for multiple user accounts, shared dashboards, and collaborative screening workflows.

The AI scores resumes based on alignment between candidate content and your job description. It evaluates the presence, context, and seniority of relevant skills, keywords, past job titles, and educational requirements listed in the JD.

Direct API integration with major ATS platforms is on our immediate roadmap. Currently, data can be easily exported for manual import, and Enterprise clients can discuss custom integration solutions with our sales team.

Absolutely not. Your uploaded data, including resumes and job descriptions, is treated with strict confidentiality. It is not shared, sold, or used to train public models. It is only processed to provide you with your specific candidate rankings.

Currently, CV credits reset monthly. We encourage users to select the plan that most accurately reflects their typical recruitment volume to maximize value.

The Free Trial plan has a strict limit of 5 CVs per day. The Premium and Entrepreneur plans offer large monthly allowances (150 and 450 respectively) with no daily restrictions. You can upload your full allowance anytime within the month.

No. Our pricing is completely transparent. All monthly and yearly costs are clearly listed in the Pricing section. There are no setup fees, cancellation penalties, or hidden charges for any of our standard plans.

Currently, the AI determines weighting based on the language used in your job description. We are developing an advanced feature that will allow paid users to assign manual weightings to specific skills (e.g., making 'Python' 2x more important than 'Excel'). This feature will be rolled out soon.